What to Look for in a Collision Repair Shop

Remember, You Have a Choice!

Accidents happen, which means you need a collision repair shop you can trust with your vehicle. If you’ve been involved in an auto collision, knowing which repair center to choose can make a massive difference in the quality of your auto repair. While selecting the best auto repair center for your vehicle can seem like an overwhelming process to help you navigate the process, we’ve created a quick guide for you to refer to when looking for a collision repair center.

If you’ve been involved in an accident in Raleigh, North Carolina, and you need a collision repair shop that can provide you with quick and professional repair services, come visit us at Xtreme Auto Collision today.

Check for a Warranty

Before choosing a collision repair center to take your vehicle to, make sure the shop you are considering offers a warranty on any of the work they perform on your car. Be sure to also ask about what’s included in the warranty, as well as how long the warranty covers the repairs.

Parts and Services

You also want to make sure you choose a collision repair shop that has the necessary tools and parts to restore your vehicle. While it may be difficult to ask about the specific tools they might use, take a look around at the facility when visiting the shop to receive your estimate to get a feel for their service center.

Friendly Staff and Trained Technicians

One of the most critical components of auto repair customer service is communication and professionalism. Whether you call the repair shop or decide to go there in person, take a mental note of how friendly the staff and technicians treat you and their other customers.

Good Reputation

Before deciding on a repair shop, ask around or search online to find out as much as you can about the shop beforehand. Use your best judgement when searching for a repair center and try to avoid a shop that has any complaints filed against them or consistent negative reviews.

Insurance Compliance

Last but certainly not least, if you’ve been involved in an accident, chances are your insurance company will be getting involved. While some insurance carriers may suggest or choose a shop to have the repairs completed, it’s important to remember that you are not obligated to use the shop they suggest.

If you’ve been involved in an auto accident and you need a collision repair shop you can trust with your car, visit us at Xtreme Auto Collision. We understand the stress associated with the repair process, and our team of technicians in Raleigh, North Carolina, is highly trained in restoring your car to its original condition.