When was it mailed out? Where is it being mailed to? To whom is the check being mailed?
Pre Repair Diagnostic Scan: This is a complete health check of your vehicle and provides the repair shop (and insurance company, if applicable) a complete report on the number of computer modules on board, as well as any diagnostic trouble codes (DTC's) that could indicate pre-accident and/or accident related damage. This essential step eliminates the unnecessary delays waiting for parts and/or additional insurance authorization, and identifies issues with the vehicle that could be missed without a pre repair diagnostic scan.
Post Repair Diagnostic Scan: This step ensures that all systems on your vehicle are in proper working order prior to delivery. It is important to note that the majority of DTC's do not result in a malfunction indicator lamp (dashboard light). Failure to perform a post-repair scan by trained professionals with factory scanning tools significantly increases the risk that your vehicle may be returned with malfunctioning, or inoperable, safety and convenience systems. A post-repair diagnostic scan is the single best way to ensure that your vehicle is returned to pre-incident condition.