A traffic accident is never fun, but your response in the moments and days that follow have the potential to make the situation better or worse. We value our neighbors and clients, so our first concern is for your safety. Once you’ve attended to your personal needs, let us help you with your vehicle. Our certified technicians have the knowledge and experience needed to make your auto look great again. What’s more, we can assist you with related services because insurance claims are always welcome and we have discount arrangements with several nationally known rental car providers. So when you’ve had auto damage, let Xtreme Auto Collision in Raleigh, North Carolina, help you get your car back on the road and looking great.
After a crash the most important consideration is personal safety. Assess the situation to determine if you or others involved have any obvious injuries and obtain immediate medical assistance if you/they do. While this is an obvious step for most drivers, some forget the second safety consideration–particularly if the accident is minor, a “fender bender.” Make sure that you (and passengers) are safely out of the way of an active traffic pattern. Too often, secondary crashes happen while vehicles involved in the initial wreck are still on or near the roadway, their drivers waiting for law enforcement to arrive.
Once you (and others) are personally secure, think through the various aspects of the situation. If possible, take multiple pictures of the scene. Be sure to capture damage to all vehicles involved. Also, make note of the name and contact information for each witness, particularly if the individual(s) appears to be leaving the scene before speaking with a law officer. Once a law enforcement representative arrives, follow his/her directives, moving your auto when and where asked as well as answering questions. Answer honestly. It’s okay to say you don’t know something if you don’t actually have the information being requested. Don’t try to manufacture answers.
In the hours and days after the scene is cleared, assemble all the evidence you have, including pictures and the official accident report. (This report can usually be obtained from the responding law enforcement agency either in person or online at a later date.) This will help ensure that nothing is lost, important because you’ll need all relevant information to share with your insurance company. Be sure to notify your insurance company as well as the insurer of the other vehicle(s). Finally, bring your auto to Xtreme Auto Collision. We’ll assist you with estimates, insurance claims, and rental cars as well as make your car beautiful again.
When you’ve been involved in an accident, the process of getting your vehicle repaired can be long and drawn out. Should you find yourself in this situation, rely on the certified technicians at Xtreme Auto Collision in Raleigh, NC to guide you through the process and make it as streamlined and seamless as possible.